By creating an account or using the Platform you confirm that:
DenimNotes is a professional B2B platform. It is not intended for consumer use unrelated to a commercial or professional activity.
DenimNotes provides a digital platform for textile supply chain professionals. Confirmed features as of June 2026 include:
We aim for continuous availability but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where practicable. We are not liable for interruptions caused by circumstances beyond our reasonable control.
We may modify, add, or remove features at any time. We will provide 30 days' written notice of material changes that adversely affect paying subscribers. Continued use after such changes constitutes acceptance.
You agree to:
DenimNotes is priced on a per-user basis. All new workspaces — Buyers, Suppliers, Garment Makers, and Designers — receive a 30-day free trial from the date of workspace creation. No payment method is required during the trial period, and all Platform features are accessible without restriction.
After the 30-day trial, continued use requires a paid subscription. Fees are charged per active user in the workspace, billed monthly. Current pricing for all user types is published at denimnotes.app/pricing, which is incorporated into these Terms by reference. We update pricing on that page — you are always bound by the rates in effect at the start of your current billing period.
Both Buyer and Supplier workspaces are subject to per-user subscription fees after the free trial. Supplier workspaces are charged at a subsidised rate relative to Buyer workspaces, reflecting the network model of the Platform. Current rates for each workspace type are published at denimnotes.app/pricing.
An active user is any team member with an account in your workspace who has logged in or taken any action during the billing month. Invited users who have not accepted their invitation are not counted as active users. You can review and manage active user counts in your workspace settings at any time.
Subscriptions are billed monthly in advance and renew automatically unless cancelled before the renewal date. You authorise us or our payment processor to charge your payment method on file on each renewal date, based on the number of active users in your workspace at the start of that billing period.
We may update per-user pricing at any time by publishing new rates at denimnotes.app/pricing. Material price increases will be notified to active subscribers by email with 30 days advance notice, taking effect at the next renewal following that notice. If you do not accept a price change, cancel before your next renewal date and no further charges apply.
Subscription fees are non-refundable for the month in which they are charged. If you cancel mid-month, access continues until the end of the paid period with no further charges. If a material service failure attributable to Esipick prevents Platform access for more than 72 consecutive hours in a billing month, you may request a pro-rata credit for the affected period by contacting info@esipick.com within 30 days of the incident.
EU/UK users: statutory cooling-off rights may apply where you have not commenced use of the digital service. Once service performance has begun with your agreement, the right of withdrawal may not apply. Consult applicable consumer protection law in your jurisdiction.
If payment fails, we will notify you and retry. If the outstanding balance remains unpaid for more than 14 days after the due date, your workspace may be suspended. Your data is retained for 90 days, during which you may settle the balance to restore full access.
You will receive an email notification 7 days before your free trial expires. If no payment method is added before expiry, your workspace will be suspended at that point. Your data is retained for 30 days following trial expiry, after which it may be permanently deleted if no subscription is activated. We will notify you before any deletion occurs.
The 30-day free trial is provided as-is, with no service level commitment. The trial starts from the date your workspace is created and cannot be paused or extended. Creating a new workspace solely to access a second trial period is a breach of these Terms. Data created during the trial is retained under the same retention policy as paid subscriptions. We may modify the duration or scope of the free trial with 30 days' notice to prospective new users; changes do not affect trials already in progress.
You own your User Content. Using DenimNotes does not transfer ownership of your data to us. All captures, notes, voice recordings, photographs, pricing, supplier relationships, and development data remain yours.
You grant Esipick a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, and transmit your User Content solely to provide the Platform services and in accordance with the Privacy Policy. This licence terminates when you delete your account and the retention period has elapsed.
When you share User Content with a Connected Workspace you grant that workspace a licence to view and use that content for their legitimate business purposes within the Platform. You cannot revoke access to content already viewed by the other party, though disconnecting the workspace prevents future sharing.
You represent and warrant that your User Content: (a) does not infringe any third party's intellectual property rights; (b) does not contain false or defamatory information; (c) does not breach any confidentiality obligation you hold; and (d) complies with all applicable laws.
Subject to compliance with these Terms and payment of applicable fees, Esipick grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your internal business purposes. You may not:
You agree to use the Platform only for lawful commercial purposes related to textile sourcing, supply chain management, and related activities. You must not:
When you send a collaboration invitation you represent that: (a) you have a legitimate business relationship with the invitee; (b) the invitation does not breach any exclusivity or confidentiality obligation; and (c) the email address is known to you in a professional context.
DenimNotes is a communication and data management tool. We do not verify the accuracy of fabric specifications, pricing, certifications, delivery commitments, or any commercial information shared between workspaces. Connected parties rely on shared data at their own commercial risk.
Messages sent through in-app threads may be received and retained by the connected workspace. You should treat all thread messages as potentially permanent. Do not send information in a thread that you are not comfortable with the recipient retaining.
Either party may disconnect at any time. Disconnection terminates future data sharing and access but does not affect commercial obligations separately agreed between the parties outside the Platform.
All commercial commitments — purchase orders, production contracts, fabric supply agreements, CMT agreements — must be formalised through your own contractual processes outside the Platform. DenimNotes does not generate, store, or manage legally binding commercial documents.
Esipick is not liable for any commercial loss arising from a party's reliance on a Development Request record as a binding commitment.
DenimNotes uses AI for OCR hang tag scanning, natural language search, AI Chat, and voice transcription. By using these features you acknowledge:
Each Workspace has four roles with distinct permissions. These are fixed system roles — they cannot be renamed or customised.
| Role | Key permissions | Restrictions |
|---|---|---|
| Owner | Full access. Manages billing, workspace settings, and deletion. | One per Workspace. Cannot be reassigned without transferring the account. Cannot delete their own Owner role. |
| Admin | Invites and manages team members. Full operational access. | Cannot promote themselves to Owner. Cannot promote others to Owner. Cannot manage billing. |
| Editor | Full working access — capture, edit, export, collaborate. | Cannot manage team membership or billing. Default invite role. |
| Viewer | Read-only access to captures and moodboard. | Cannot create, edit, export, or send messages. |
The buyer's price field is never visible to any supplier-side role regardless of access level. This is an architectural constraint that applies across all roles in all workspace types.
The Platform — including software, design, AI models, algorithms, user interface, trademarks, trade names, and all Esipick-created content — is owned by or licensed to Esipick. Nothing in these Terms grants you any rights in the Platform beyond the licence in Section 8.
The DenimNotes name, logo, and related marks are trademarks of Esipick LLC. You may not use these marks without prior written consent.
If you provide suggestions or feedback about the Platform, you grant Esipick a perpetual, irrevocable, royalty-free licence to use and incorporate that feedback without compensation or attribution.
Each party will keep confidential the other party's non-public information disclosed in connection with these Terms and use it only for the purposes of these Terms. This obligation does not apply to information that is or becomes publicly known through no fault of the receiving party, was already known, is independently developed, or must be disclosed by law.
Esipick treats all User Content as confidential business information. Our employees and contractors may access User Content only to the extent necessary for support, maintenance, or legal compliance. All personnel with access are bound by written confidentiality obligations.
You are responsible for ensuring that data you enter into DenimNotes does not breach confidentiality obligations you hold with third parties. Esipick is not liable for your breach of third-party confidentiality obligations through use of the Platform.
Without limiting the above, Esipick is not liable for:
You will indemnify, defend, and hold harmless Esipick and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
These Terms remain in effect from the date you accept them until your account is terminated.
Cancel your account in account settings at any time. For paid plans, access continues to the end of the current billing period. Data deletion follows the schedule in Privacy Policy Section 9. Export your data before closing your account.
We may suspend or terminate your account immediately without prior notice if:
We may also terminate for convenience on 30 days' written notice, in which case prepaid unused Subscription Fees will be refunded on a pro-rata basis.
These Terms are governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law principles. This choice of governing law does not affect any mandatory consumer or data protection rights you may have under the law of your country of residence.
Before formal proceedings, contact info@esipick.com. We will respond within 15 business days. If unresolved within 30 days, either party may initiate formal proceedings.
Disputes will be resolved exclusively in the state or federal courts located in Ohio, United States. Each party consents to personal jurisdiction in those courts. EU consumers may bring claims in their country of residence as required by mandatory EU law, and either party may seek urgent interim or injunctive relief from any competent court.
To the extent permitted by law, disputes will be conducted on an individual basis only and not in a class, consolidated, or representative action. This waiver may not apply in all jurisdictions.
EU consumers may use the European Commission's ODR platform at ec.europa.eu/consumers/odr. Contact: info@esipick.com. As a B2B platform, ODR may not apply to most DenimNotes users.